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During this evolving situation, our highest priority is to ensure the health and safety and well-being of our guests as well as our employees. It is also mandatory for all guests to wear a mask whilst in the public areas, except for when dining.


  • Social distancing

  • Limited lift usage

  • Increased cleaning of high touchpoint areas

  • Check-In screens

  • Room seals


Here are some of the things we do to make sure your room is cleaned to the highest standards in the industry:


Surfaces - All surfaces are cleaned thoroughly with our anti-viral cleaning products, with extra focus on high-touch areas such as side tables and desks.


Bathrooms - Our bathrooms are thoroughly cleaned with anti-viral products including tiles, floors and sanitary ware.

The little things - The little things matter too - we wipe down all handles, doors

and even our remote controls.

Linen - Our linen undergoes a high-temperature cleaning process and is laundered to the highest standards.

Floors - All floors are vacuumed and mopped with disinfectant.

Room seals - We add a room seal to your door once our expert cleaning teams have finished - this way you know that no one else has been in the room.

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